Terms of Use

These Terms of Use ("Terms") were last updated on Jan. 12, 2023.

Leadkairos’ mission is to improve lives through learning. We enable anyone anywhere to create and share educational content (instructors) and to access that educational content to learn (students). We consider our marketplace model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us, and our student and instructor community. These Terms apply to all your activities on the Leadkairos website, the Leadkairos mobile applications, our APIs, and other related services (“Services”).

What is Included?

  1. Accounts

You need an account for most activities on our platform. Keep your password somewhere safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our support team. You must have reached the age of consent for online services in your country to use Leadkairos.

You need an account for most activities on our platform, including purchasing and accessing content or submitting content for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of a user’s death, that user’s account will be closed.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Leadkairos will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our support . We may request some information from you to confirm that you are indeed the owner of your account.

Students and instructors must be at least 18 years of age to create an account on Leadkairos and use the Services. If you are younger than 18 but above the required age for consent to use online services where you live (for example, 13 in the US or 16 in Ireland), you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you access to content that is appropriate for you. If you are below this age of consent to use online services, you may not create a Leadkairos account. If we discover that you have created an account that violates these rules, we will terminate your account. Under Instructor Terms, you may be requested to verify your identity before you are authorized to submit content for publication on Leadkairos.

You can terminate your account at any time by following the steps here. Check our Privacy Policy to see what happens when you terminate your account.

  1. Content Enrolments and Lifetime Access

When you enrol in a course or other content, you get a license from us to view it via Leadkairos   Services and no other use. Don’t try to transfer or resell the content in any way. We generally grant you a lifetime access license, except when we must disable the content because of legal or policy reasons or for enrolments via Subscription Plans.

Under our Instructor Terms, when instructors publish content on Leadkairos, they grant Leadkairos a license to offer a license to the content to students. This means that we have the right to sublicense the content to enrolled students. As a student, when you enrol in a course or other content, whether it’s free or paid content, you are getting a license from Leadkairos to view the content via the Leadkairos platform and Services, and Leadkairos is the licensor of record. Content is licensed, and not sold, to you. This license does not give you any right to resell the content in any manner (including by sharing account information with a purchaser or illegally downloading the content and sharing it on torrent sites).

In legal, more complete terms, Leadkairos grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by a Leadkairos authorized representative. This also applies to content you can access via any of our APIs.

We generally give a lifetime access license to our students when they enrol in a course or other content. However, we reserve the right to revoke any license to access and use any content at any point in time in the event that we decide or are obligated to disable access to the content due to legal or policy reasons, for example, if the course or other content you enrolled in is the object of a copyright complaint, or if we determine it violates our Trust & Safety Guidelines. This lifetime access license does not apply to enrolments via Subscription Plans or to add-on features and services associated with the course or other content you enrol in. For example, instructors may decide at any time to no longer provide teaching assistance or Q&A services in association with the content. To be clear, lifetime access is to the course content but not to the instructor.

Instructors may not grant licenses to their content to students directly, and any such direct license shall be null and void and a violation of these Terms.

  1. Refund Policy


If you decide not to complete a course that you've paid for, Leadkairos may not be able to refund your payment depending on our refund policies.

We do not offer refunds for any services rendered or courses purchased. All sales are final. If you are not satisfied with the courses or service you have received, please contact us and we will do our best to resolve the issue. If you made a payment through the Leadkairos mobile app using an Android / Apple device, that payment was processed directly through the Paytm payment gateway option. You can’t request a refund directly through Leadkairos mobile app. We are not providing any refund policy

  1. Pricing

The prices of content on Leadkairos are determined based on the terms of the privacy policy and our promotional policy. In some instances, the price of the content offered on the Leadkairos website is exactly the same as the price offered on our mobile.

We occasionally run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. The price applicable to the content will be the price at the time you complete your purchase of the content (at checkout). Any price offered for particular content may also be different when you are logged into your account from the price available to users who aren’t registered or logged in because some of our promotions are available only to new users.

If you are a student located in a country where the use and sales tax, goods and services tax, or value-added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or tax may be added at checkout.

  1. Payment

You agree to pay the amount for the course you purchased. Leadkairos provide you with a safe and secure payment option for the courses you purchase. We are integrated Paytm as our payment gateway for safe payment transfers. We may update your payment methods using the information provided by our payment service providers.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any content for which we have not received adequate payment.

  1. Security

We care about the security of our users. While we work to protect the security of your account and related information, Leadkairos cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing leadkairos@gmail.com.4

  1. Disclaimer

By using this website, you agree to all terms and conditions set forth herein. If you do not agree to these terms and conditions, you may not use this website. We reserve the right to change these terms and conditions at any time without notice. Continued use of this website constitutes acceptance of any changes or revisions to these terms and conditions.

We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will Leadkairos or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

  1. Indemnification

If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless Leadkairos, our group companies, and their officers, directors, suppliers, partners, and agents an against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the content you post or submit, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

  1. Governing Law and Jurisdiction

When these Terms mention “Leadkairos,” they’re referring to the Leadkairos entity that you’re contracting with. If you’re a student, your contracting entity and governing law will generally be determined based on your location.

If you’re a student located in India, you’re contracting with Leadkairos and these Terms are governed by the laws of India, without reference to its choice or conflicts of law principles, and you consent to the exclusive jurisdiction and venue of the courts in Delhi, India.

  1. Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Leadkairos reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

  1. How to Connect Us

The best way to get in touch with us is to contact our Support team. We’d love to hear your questions, concerns, and feedback about our Services.

Thanks for learning with us!