PRIVACY POLICY

Effective from 1st January 2023

Thank you for joining Leadkairos. We, Leadkairos, respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your data.

You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use.

About Leadkairos

The Aviation, Logistics, Shipping, Tourism, and Hospitality Industry has an excellent growth rate in India and internationally. These industries are always interested in absorbing skilled, talented and trained people.

Whether your career choice is Aviation or Logistics, Leadkairos can deliver an inspiring Training course – designed to suit students from a wide range of educational backgrounds.

Our ability to design Aviation & Logistics courses around the student’s requirements makes us one of the best Aviation & Logistics Colleges. Importance is given to the overall development of each student by including challenging programmes at all levels of the courses.

Leadkairos is dedicated to fulfilling the corporate requirements for employable candidates by the advancement of knowledge, tapping talents and bringing out the true potential of an individual. Leadkairos team is in relentless pursuit of creating employable candidates with the right skills and right attitudes.  

Leadkairos is a private limited company with its principal place of business at Thodupuzha, Kerala, India.

Purpose

This Privacy Notice aims to describe how Leadkairos collects, uses and shares information about you through our online interfaces (e.g., Website and Online Application.) owned and controlled by us. Please read this privacy notice carefully to understand what we do. If you need help understanding any aspect of our Privacy Notice, please feel free to contact us at kairos@gmail.com. Our Terms of Use also govern your use of our Site &  application. Terms used but not defined in this Privacy Notice can be found in our Terms of Use

What Data We Get.

We collect specific data from you directly, like the information you enter yourself, data about your content consumption, and data from third-party platforms you connect with Leadkairos. We also collect data automatically, like information about your device and what parts of our Services you interact with or spend time using. All data listed in this section is subject to processing activities: collecting, recording, structuring, storing, altering, retrieving, encrypting, pseudonymising, erasing, combining, and transmitting.

What Data do You Provide to Us?

We collect data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.

When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including

• Account Data

In order to use certain features, you need to create a user account, which requires us to collect and store your email address, password, and account settings. 

• Profile Data

Choose to provide profile information like a photo, headline, biography, language, website link, social media profiles, country, or other data.

• Shared Content

Parts of the Services let you interact with other users or share content publicly, including by uploading courses and other educational content, posting reviews about content, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted. 

• Learning Data

When you access content, we collect certain data including which courses, assignments, labs, workspaces, and quizzes you’ve started and completed; content and subscription purchases and credits; subscriptions; completion certificates; your exchanges with instructors, teaching assistants, and other students; and essays, answers to questions, and other items submitted to satisfy course and related content requirements.

• Student Payment Details

If you make purchases, we collect specific data about your purchase (such as your name, billing address, and ZIP code) as necessary to process your order and which may optionally be saved to process future orders. You must provide payment and billing data to our payment service providers, including your name, credit card information, billing address, and ZIP code. We may also receive limited information, like the fact that you have a new card and the last four digits of that card, from payment service providers to facilitate payments. For security, Leadkairos does not collect or store sensitive cardholder data, such as total credit card numbers or card authentication data.

• Communication & Support

Suppose you contact us for support or to report a problem or concern (regardless of whether you have created an account). In that case, we collect and store your contact information, messages, and other data about you like your name, email address, notes, location, Leadkairos user ID, refund transaction IDs, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern following this Privacy Policy.

How We Get Data About You

We use tools like cookies, web beacons, and similar tracking technologies to gather the data listed above. Some of these tools allow you to opt-out of data collection.

What Information this Privacy Notice Covers

This Privacy Notice covers the information we collect from you through our Site. Some of the functions of our site can be used without disclosing any personal data. To access certain features and benefits on our Site, you may be required to submit, or we may collect, "personal data" (i.e., "personally identifiable information" or "personal information" that can be used to identify you). Personal data may include your name, email address, IP address and device identifier. You are responsible for ensuring the accuracy of the personal data you submit to Leadkairos. Inaccurate information may affect your ability to use the Site, information obtained while using the Site, and our ability to contact you. For example, your email address must be current because it is one of the primary ways, we communicate with you.

What Information We Collect

We gather the following types of information about users through the Site:

1. Information Relating to Your Use of Our Site. When users come to our site, we may track, collect and aggregate information indicating which pages of our site they visited, in what order they visited, when they visited, and which hyperlinks were clicked. We also collect information from URLs you link to our site. Collecting such information may include logging the IP address, operating system and browser software used by each Site user. We can determine a user's Internet service provider and the geographic location of their point of connectivity from an IP address. Location data may be used to route your traffic to the nearest local server to reduce latency and improve your experience. We may use cookies and web beacons when you visit our site, please refer to our Cookie Policy for more information about our use of cookies and web beacons, please refer to our cookie policy.
2. Personal Data provided directly by you or via third parties. We collect Personal Data that you provide to us when you register for an account, update or change information for your account, purchase products or Services, complete a survey, sign-up for email updates, participate in our public forums, send us to email messages, and participate in Content Offerings or other Services on our Site. We may use the personal data you provide to respond to your questions, to provide specific content offerings and services you choose, to send you updates about content offerings or other Leadkairos events, and to send email messages about site maintenance or updates.

• Account Registration: If you register for an account on our Site, you may be required to provide us with specific Personal Data such as your name and email address. You may also voluntarily supply us with additional Personal Data.
• Updates: Leadkairos may offer you the ability to receive updates either via email or by posting on portions of the Site only accessible to registered users. In order to subscribe to these Services, you may be required to provide us with Personal Data such as your name and email address.
• Communications with Leadkairos: We may receive Personal Data when you send us an email message or otherwise contact us.

How We Use the Information

1. Information relating to your use of our Site. We use information relating to your use of the Site to build higher quality, more useful Services by performing statistical analyses of the collective characteristics and behaviour of our users and by measuring demographics and interests regarding specific areas of our Site. We may also use this information to ensure the security of our Services and the Site.

Personally Identifiable Information provided directly by you or via third parties. Except as outlined in this Privacy Notice or as specifically agreed to by you, Leadkairos will not disclose any of your Personal Data. In addition to the other uses outlined in this Privacy Notice, we may disclose and otherwise use Personal Data as described below

• Technical support and security: We may use Personal Data to provide technical support to you, where required, and to ensure the safety of our Services and the Site.
• Updates: We use Personal Data collected when you sign-up for our various email or update services to send you messages in connection with the Site. We may also archive this information and/or use it for future communications with you, where we are legally entitled to do so.
• Identity Verification: For Services that require identity verification, we may use the Personal Data that we collect for verifying your identity, and for authenticating that submissions made on the Site were made by you. This service may be provided through a third-party identity verification vendor. Your photo identification document will be deleted after the successful verification of your profile information.
• Research: We may share general course data (including quiz or assignment submissions, grades, and forum discussions), information about your activity on our Site, and demographic data from surveys operated by us with our Content Providers and other business partners so that our Content Providers and other business partners may use the data for research related to online education.

Retention of Personally Identifiable Information

We keep your Personal Data for no longer than necessary for the purposes for which the Personal Data is collected and processed. The length of time we retain Personal Data for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.

Confidentiality & Security of Personally Identifiable Information

We will use industry standard physical, technical, and administrative security measures to keep your Personal Data confidential and secure, and will not share it with third parties, except as otherwise provided in this Privacy Notice, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Because the Internet is not a 100% secure environment, we cannot guarantee the security of Personal Data, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mail communications are typically not encrypted and should not be considered secure.